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Senior Account Solutions Manager {Global Focus} 

November 17, 2020

Staples Promotional Product, a Staples Inc. Division has an opening for a Senior Account Solutions Manager (Global Focus). This position is responsible for managing all aspects of internal client support and will be the primary internal interface for, working in partnership with our field sales team, the key stakeholders of an assigned customer account base.  This individual will have responsibility and accountability for execution of all customer requirements and profitability of their assigned accounts.  Working closely with the Director of Account Services, manage and coordinate the implementation and on-going operation, across all internal support departments of in-stock eStore programs and their associated special order and customer service support. 

Primary Responsibilities:

  • Plays a primary role in building and maintaining client relationships, working in partnership with the field sales organization, with limited supervision of their Director, while serving as the primary internal contact for accounts.  Promotes teamwork, accountability and strong communication within the department and across support teams that they work with through regularly scheduled account team status meetings.  
  • Responsible for ensuring programs meet targeted expectations for margins, SKU count and marketing plans and budgets and participates in the forecasting and budgeting process for their accounts.
  • Prepares and plays a key role in Customer Business Reviews.  Developing skills to identify and help close new opportunities within account(s).  
  • Participates in contract negotiations and renewal RFP’s.  Identifies customer business and contractual requirements and provides clear direction and guidance to the internal support teams. 
  • Proactively provides input and ideas in support of our on-going effort to improve our processes and the overall customer experience.

Qualifications

  • Bachelor Degree
  • 4-6 years’ experience

Essential Skills Required: In order of importance, list skills or talents which a qualified incumbent should possess 

  • Excellent “business” communication skills, both written and verbal, and the ability to effectively communicate with all levels of internal and external stakeholders and global support functions.
  • Demonstrates strong professional acumen and skills in salesmanship and managing difficult relationships.
  • Excellent ability to balance multiple projects simultaneously and meet required deadlines.
  • Excellent demonstrated project management skills; formal training desired.
  • Strong skills in the area of “strategic business sense”, including marketing strategy, pro-active ideation, profitability awareness and analytical skills.
  • Requires a self-motivated and energetic personality.
  • Flexibility to travel when necessary based on account needs.
  • Solid PC skills (Word, Excel, PowerPoint).

To apply, go to Staples Careers.

Import Specialist
September 25, 2020

TVH is looking for an Import Specialist at their Olathe, KS location. The position is primarily responsible for the management of TVH Parts Americas import transactions, C-TPAT certification, interfacing with TVH's customs broker, and the coordination with TVH Belgium for the proper tariff classification identified in TVH's materials database.

For more details and to apply, go to TVH Careers.

Download the full Job Description.

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The International Trade Council of Greater Kansas City is a network of international business professionals, educators, and students that actively work with each other and the community to build a stronger support system for international trade in the Kansas City region.


PO Box 12340 

Kansas City, MO 64116


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