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US Manager, Supply Chain

April 20, 2021

Boehringer Ingelheim Animal Health has an exciting opportunity open in their St. Joseph Global Supply Department. Responsible for oversight of all importing and exporting operations and trade compliance functions for BI AH USA in accordance with 15CFR and 19CFR of the Federal Regulations. Manages Global Supply's Specialists that directly report into this position, as well as, vendors that support Global Supply operations, such as: Freight Forwarding Service Providers and US Customs Brokers. Manages operation's activities and global distribution that support global affiliates, third party manufacturing and non-commercial imports and exports. Additionally, assigns import and export classifications, monitors, tracks, and reconciles Customs entries, administration of trade programs, such as: C-TPAT(Customs-Trade Partnership against Terrorism) and Free Trade Agreements, conducts ACE data analysis, manages export licenses, assists with HAZMAT/DG, manages record retention, provides support for logistics incidents and CAPAs and maintains department SOPs and OJTs.

Duties & Responsibilities

  • Responsible for managing the activities of the Global Supply department related to processing of all BI AH USA export and import transactions.
  • Establishes strategic and tactical working relationships with selected freight forwarders and US Customs brokers in support of all BI AH USA import and export requirements. This includes analyzing transportation mode options, identifying opportunities to reduce costs, and providing compliant government information to respective agencies. Manages documentation and inventory transactions associated with Customs entries, Import for Export (IFE) and Temporary Importation under Bond (TIB) activities.
  • Responsible for investigating and assigning HTSC (Harmonized Tariff Schedule Classifications), FDA Product Codes and ECCNs (Export Control Classification Number) and maintaining information in a database. Additionally, verifies value of shipments by interfacing with Strategic Purchasing, R&D and the International Logistics Dept. in Ingelheim. Manages all aspects of the C-TPAT (Customs Trade Partnership Against Terrorism) process.
  • Responsible for coordinating, scheduling and assisting with internal audits of all import and export entries and shipments based upon established SOP's.
  • Acts as primary liaison between Global Supply Department and Operations Planning, Inventory Control, Master Data Management, Order Management, Site Warehousing and Distribution warehouse personnel and R&D to communicate Global Supply requirements to meet commercial and miscellaneous shipment order needs.
  • Responsible for tracking and reporting Global Supply KPI dashboards with regards to PSL, cold chain performance, commercial and miscellaneous export order management, and transportation spend.
  • Responsible for maintaining adequate knowledge of all international and US logistics requirements and ensuring direct reports are adequately cross-trained on compliance and transportation procedures.
  • Position is responsible to Manage and Coordinate all commercial, third-party, and miscellaneous export orders accounting for ~$100 Million in gross sales to the BI AH Division.
  • Additionally, required to continuously investigate operational improvement opportunities related to "Cold Chain Management", and "Global Transportation Logistics".
  • BS from an accredited institution in International Business, Operations Management, Business Administration or related field.
  • US Customs brokerage license and/or import professional certification.
  • Export professional certification and/or experience with US Export Administration Regulations and export licensing requirements.
  • Minimum of five (5) years of experience in import/export operations and/or trade compliance within a manufacturing environment including international shipping, terms of payment, import / export documentation, Customs entry process and special programs knowledge.
  • Experience must be inclusive of a minimum four (4) years of experience in leading people and/or projects and working in cGMP and highly government regulated environment.
  • Experience working with international clientele while recognizing diversity and an ability to be flexible working with a variety of cultures to obtain solutions.
  • Domestic and international hazardous materials shipping regulations including U.S. DOT (49 CFR), International Maritime Dangerous Goods (IMDG), and International Air Transport Association (IATA). Cold chain logistics, GDP, and cGMP experience preferred.
  • Strong understanding of ERP systems, related applications and databases.
  • Highly proficient using Microsoft Office and online collaboration tools.
  • Excellent supervisory, verbal and written communication, coaching and teamwork skills.
  • Demonstrated leadership ability and aptitude to train and utilize workers in a multi-faceted fast paced environment.
  • Excellent organizational skills and attention to detail.
Apply on LinkedIn

Senior Account Solutions Manager {Global Focus} 

November 17, 2020

Staples Promotional Product, a Staples Inc. Division has an opening for a Senior Account Solutions Manager (Global Focus). This position is responsible for managing all aspects of internal client support and will be the primary internal interface for, working in partnership with our field sales team, the key stakeholders of an assigned customer account base.  This individual will have responsibility and accountability for execution of all customer requirements and profitability of their assigned accounts.  Working closely with the Director of Account Services, manage and coordinate the implementation and on-going operation, across all internal support departments of in-stock eStore programs and their associated special order and customer service support. 

Primary Responsibilities:

  • Plays a primary role in building and maintaining client relationships, working in partnership with the field sales organization, with limited supervision of their Director, while serving as the primary internal contact for accounts.  Promotes teamwork, accountability and strong communication within the department and across support teams that they work with through regularly scheduled account team status meetings.  
  • Responsible for ensuring programs meet targeted expectations for margins, SKU count and marketing plans and budgets and participates in the forecasting and budgeting process for their accounts.
  • Prepares and plays a key role in Customer Business Reviews.  Developing skills to identify and help close new opportunities within account(s).  
  • Participates in contract negotiations and renewal RFP’s.  Identifies customer business and contractual requirements and provides clear direction and guidance to the internal support teams. 
  • Proactively provides input and ideas in support of our on-going effort to improve our processes and the overall customer experience.


  • Bachelor Degree
  • 4-6 years’ experience

Essential Skills Required: In order of importance, list skills or talents which a qualified incumbent should possess 

  • Excellent “business” communication skills, both written and verbal, and the ability to effectively communicate with all levels of internal and external stakeholders and global support functions.
  • Demonstrates strong professional acumen and skills in salesmanship and managing difficult relationships.
  • Excellent ability to balance multiple projects simultaneously and meet required deadlines.
  • Excellent demonstrated project management skills; formal training desired.
  • Strong skills in the area of “strategic business sense”, including marketing strategy, pro-active ideation, profitability awareness and analytical skills.
  • Requires a self-motivated and energetic personality.
  • Flexibility to travel when necessary based on account needs.
  • Solid PC skills (Word, Excel, PowerPoint).

To apply, go to Staples Careers.


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The International Trade Council of Greater Kansas City is a network of international business professionals, educators, and students that actively work with each other and the community to build a stronger support system for international trade in the Kansas City region.

PO Box 12340 

Kansas City, MO 64116

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